Antenna
Customer service French

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Functieomschrijving

Looking fashionable during winter and summer? This company distributes worldclass items everybody wants for protection, convenience or making a cool statement. Willing to be part of a fashion company and work with fabulous brands? This is possible! For the HQ of Europe in Amsterdam with focus on Europea and Middle East Asia, we are looking a french experienced customer service respresentative, preferable in B2B communication.  

Of course, you will responsible for the French clients. This team consists of approximately 5-10 colleagues, while the whole customer service and sales department comprises 20 people. You will handle incoming and outgoing calls and answer emails. Besides that you guide them in the order process in a proactive way. For these clients you will be point of contact regarding products, deliveries, returns and orders. You know everything about the proceedings or will look up every detail when possible, as you love happy customers and know problem solving is important for both parties. You work closely with the financial - and sales support department. Hence is is important that you are a teamplayer. 

  • Responsible for picking up the phone
  • Handle customer queries
  • Process and follow up customer orders in SAP
  • Follow up on credit hold and returns with Finance
  • Web support to the customer for existing and new accounts
  • Report to the Customer Service Manager

Wat krijg jij?

  • A 7 month contract at first directly at the company
  • You will be paid well
  • Travel expenses are being reimbursed, max €145,- per month
  • 25 payed holidays
  • Working on office hours van 09.00 am - 17.30 pm 
  • This company wants you to be healthy so you can join their fitness plan
  • There is a pension plan and a health insurance plan that you can join
  • 2 fashion items a year for free and a lot of others with discount

Wat breng jij mee?

We are looking for somebody who has a bachelor degree and who is a Native French speaker with a professional knowledge of the English language. The company works with SAP so it would be great if you already worked with this program. Not yet, but a easy learner? Let us know! There is a travel reimbursement of €145,- per month so it is convenient if you live in, or near, Amsterdam. 

Any questions? Give us a call at 020-6124945. Really enthusiastic and eager to send your resume? Amsterdam@justinrecruitment.nl 

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